Supercharged Lifecycle Marketing
Repeat boosts repeat purchase rate by automatically delivering personalized messaging at high-leverage Moments.
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Your Favorite Brands Are Having a Moment
"Personalized timing powering direct mail helped us reach our customers at the right moment to really amplify second purchases”
Dejan Rankovic, Sr. Director of Growth
Dr. Squatch
“Truly, it’s helped the repeat purchase rate because we now know when someone might need to replenish.”
Amber Reyes, Sr Mgr, Acquisition & Media
Kopari Beauty
"The product works. It does what it's supposed to do with minimal effort from our team.”
Nnamdi Ugwu, Co-Founder
Black Girl Vitamins
Drive More Second Orders With Moments That Matter
Repeat monitors when customers enter key Moments—think new product discovery, replenishment, lapsing—and passes that intelligence to the email and SMS platforms you use today. The result is more personalized campaigns, smarter flows, and an easier retention workflow.
Moments make it a breeze to create the kind of hyper-personalized messaging that used to require complicated if/else logic, rigid timing, and burdensome setup.
Featured Moments
Customers in this Moment are ready to buy more of a product they’ve bought before.
Customers in this Moment are at risk of lapsing permanently
Customers in this Moment are primed to explore more of your product catalog.
Customers in this Moment are primed to commit to recurring orders
Activate Moments With Plays
The key to simplifying your work without sacrificing performance: ready-made Plays–like Moment-specific flows, dynamic email banners, and personalized direct mail–to .
Our Plays make it easy to leverage the Moments that Repeat surfaces. They’ll help you quickly create campaigns and flows that resonate with your customers, no matter what stage of the lifecycle they’re in.
Featured Plays
Identify and connect with customers on the verge of placing a subscription order via email or SMS
Nudge customers towards their next purchase when they’re primed for a cross-sell
Add dynamic text to any flow or campaign email to remind customers to reorder specific products
How Repeat Works
Ingest and Analyze
Repeat connects to your Shopify store to ingest all of your historical orders and each new order that your customers place. We analyze those orders at the store level to identify trends and at the customer level to understand individual behavior.
Transform and Report
Repeat feels like magic, but we're not a black box. We utilize your store's data to produce valuable insights and reports that help you level up your retention strategy with the same intelligence that fuels Repeat's tools.
Automate and Act
Repeat generates events that you can use to automate flows and enriches customer profiles with data for personalization and segmentation. It all flows seamlessly into Klaviyo, Postscript, and Attentive to give you new ways to optimize your retention workflow.
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The cost of a personalized replenishment flow is almost always a mess of branching logic and a ton of someone's time. But not anymore.
With acquisition becoming increasingly difficult and expensive, using your data to inform a solid retention strategy is more important than ever.
These are the three types of moments you have to activate your existing customer base: cultural, manufactured, and customer moments.
Unlock Your Customer Moments
Start activating the Moments that matter. Get started now to see how Repeat can simplify and supercharge your retention workflow.