Cross-sell Your Best Sellers

This play is for you if you want to drive more cross-sells, but want to feature best selling products instead of using Repeat’s Product Predictions.

Use Repeat’s trigger to automatically kick off a flow in Klaviyo, Postscript, and Attentive.

What Customers Experience

• Automatic email or sms messages at the ideal time to encourage a cross-sell
• An easy way to shop your best selling products
• Optionally, the products that they previously purchased for easy repurchasing

How This Play Works

This play uses Repeat’s "Primed For Cross-sell" trigger for the ideal timing and dynamically populated content.

Timing

The trigger’s timing is unique for each customer, based on:

• The products a customer purchased before
• Historical data about other customers with similar purchases

Previously Purchased Products

The trigger provides a list of previously purchased products so customers can easily repurchase a product that they bought before.

If you’re designing an email or SMS for this automated flow that features a single product, we recommend using the previously purchased list to exclude customers that already bought that product. You can create a couple variations of the email with different products if you want to make sure you have everyone covered.

Setting It Up

This play is easy to launch with provided guides for Klaviyo, Postscript, and Attentive. We’ve also provided some email examples and copy suggestions to get you started.

Want to drive more 2nd orders with Repeat’s Product Predictions instead of best sellers? Check out our Cross-sell Predicted Products play instead.