Our top Plays to keep customers coming back
Optimizing your retention strategy can feel like an uphill battle, but not with these Plays. Explore retention tactics crafted to ensure your customers keep coming back and convert one-time shoppers into repeat buyers.
With these Plays, expect to see returning customers at a higher frequency, an improvement in your retention rate, and a noticeable rise in customer lifetime value. Incorporating these Plays into your retention marketing strategy can unlock higher repurchase rates and better customer retention.
Bring Back Lapsing Customers With Postcards
Bring Back Lapsing Customers With Postcards
Direct Mail
Flow
Focus on customers who are at risk of lapsing and automatically send postcards with a strong offer to encourage them to return
Lapse Prevention Flow
Lapse Prevention Flow
EmailSMS
Flow
Trigger an email or sms flow for customers in the moment before they are predicted to never to return again.
Late Replenishment Reminder
Late Replenishment Reminder
EmailSMS
Flow
Reach light users of your product in the moment they are running low and other customers when are completely out.
Product Discovery with Best Sellers Flow
Product Discovery with Best Sellers Flow
EmailSMS
Flow
Use an automated email or SMS featuring your best sellers to drive a customer to their 2nd order at the best time
Replenishment Reminder
Replenishment Reminder
EmailSMS
Flow
Reach each customer in the moment they are likely running low on a previously purchased product.
Send Replenishment Reminder Postcards
Send Replenishment Reminder Postcards
Direct Mail
Flow
Combine PostPilot’s direct mail with Repeat's replenishment timing to send reorder reminder postcards.
Show Dynamic Products for Replenishment
Show Dynamic Products for Replenishment
Email
Reusable Component
Feature a dynamic product block to show customers the products they’re running low on in any campaign or flow
Subscription Upsell Flow
Subscription Upsell Flow
EmailSMS
Flow
Use the Repeat Cart to offer a subscription upsell when a customer is replenishing their favorite products.