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Lapse Prevention Banner

Lapse Prevention Banner

Description

A dynamic banner for any flow or campaign email to offer at-risk customers your best discount

Moment
About to Lapse MomentAbout to Lapse Moment
Channels
Email
Play Type
Reusable Block
Repeat

This Lapse Prevention Banner is a dynamic component that can be easily added to any flow or campaign email. It offers at-risk customers your best discount, helping to bring them back before it's too late.

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In this Play, we’ll show you how to build this banner as a reusable component that’s shown only to customers who are in danger of lapsing. It’s designed to work in any email you send, so it’s a versatile tool to add to your marketing arsenal.

This component is an excellent addition to any campaign or flow that includes existing customers. Try adding this banner to emails like:

  • Product announcements
  • Content & brand focused campaigns

Implementing this banner couldn’t be easier. Follow the setup instructions below to build a flow that adds a profile property when Repeat identifies customers who are about to lapse, then craft the component. Finally, you can save it as a universal block in Klaviyo to make it easy to drag and drop into any email.

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Detailed Setup Guide

Get detailed, step-by-step instructions for setting up this play in our docs.

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Goals
Decrease customer churn
Boost returning customer rate
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Works With
Klaviyo
Integration
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Repeat Tools
Personalized Cart
Conversion Point
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Conditions

Dynamically show this component when:

  • Customer is in danger of lapsing

More Plays for Lapse Prevention

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Flow

Focus on customers who are at risk of lapsing and automatically send postcards with a strong offer to encourage them to return

Lapse Prevention Flow
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Flow

Trigger an email or sms flow for customers in the moment before they are predicted to never to return again.

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